Counselling is an opportunity for a different outcome, providing a place to gain a clearer understanding of yourself and your situation. This enables you to access your choices.
At Renew, our counsellors are specifically trained to work with adults across a wide range of areas. Whether you’re feeling anxious, suffering from panic attacks, have experienced a bereavement or are dealing with any other issues, rest assured our counsellors will be well-equipped to support you.
Our counsellors are supervised by professionally trained supervisors as part of their professional development and to ensure that they are working ethically with clients.
“Beneath every behaviour there is a feeling. And beneath every feeling, there is a need.
And when we meet that need rather than focus on the behaviour, we begin to
deal with the cause, not the symptom”
– Ashleigh Warner, Psychologist
You will be invited to come along to one of the centres for an assessment. Our team will book an appointment with you on the phone and ask for a non-refundable deposit of 16.00. You can change your appointment until up to 48 hours beforehand. If you cancel the appointment within 48 hours, you will need to rebook your appointment with a new deposit.
The assessment is an opportunity for you to find out more about counselling and to decide if we are the right place for you. We will ask you how we can help and for any information that you think might be important for us to know.
If, after your assessment, we find that Renew is the right place for you, we will allocate you to a counsellor. This will depend on both your own availability and the availability of a suitable counsellor. There may be a wait while we find the right counsellor for you.
It may be that we discover that we are not the right place to fulfil your needs. If this happens, we will work to signpost or refer you to a more suitable service. It is important to us that you get the best support possible.
Counselling will happen at the same time, in the same place with the same person every week. Counselling sessions usually last about 50 minutes.
It may be that we discover that People come to counselling for varying lengths of time – from 6 weeks to 2 years, depending on what they want to work on.
Every session is confidential to the service. This means that nothing will be discussed with anyone outside Renew unless there is risk. In almost all cases we would want to talk to you before disclosing any information to anyone else.
Funding options will be discussed with you either when you initially contact the centre, or when you speak to the Centre Manager about your initial assessment.
When you get in touch, we will make you aware of the current funding available and ascertain your eligibility. Where there is no funding, we will work out your contribution towards the cost of counselling.
You can click below to learn more about how Renew is funded.
If you’re unsure about any of the information on this page, or would like a further chat before booking your initial assessment, please do not hesitate to contact us.
We are proud to employ over 60 skilled counsellors across our centres. Many of our counsellors have individual areas of interest and a wealth of experience.
In line with our ethos, all counsellors are trained to a high professional standard and are registered to/accredited by a recognised professional body, abiding by the British Association for Counselling and Psychotherapy (BACP) Code of Ethics.
Learn more about our counsellors by clicking the link below.